State Farm® Insurance Agent Katie Riley

"I've been a State Farm policyholder for over 40 years, with a variety of home, auto, liability, and other policies. I've had nothing but excellent, efficient, and fairly-priced service throughout that time. I've been working with Katie Riley's agency and Jason for the past 4 years and they've been terrific to work with - excellent, efficient, and fairly-priced service. Highly recommended."

"I have been a customer for 23 years and Katy has been there and helpful through all of life's challenges. She and office personnel are friendly, efficient and very helpful!"

"I've had State Farm insurance through Katie's office for over 15 years. I filed a claim for hail damage on my car years ago, and my wife filed a claim for her car which was totaled by a hit and run driver just recently. On both occasions, this office was quick to make things right for us. We were pleased with the results both financially and service wise, and felt that they were on our side, which was reassuring. I've had my premiums charged to my Mastercard since I began coverage with State Farm. Just recently however, after my Credit Union issued a renewed card with updated expiration date, I got notice that State Farm couldn't process my monthly premium. I called the office to give them the new info and it went downhill from there. The payment still didn't go through. Their system indicated there was an issue with my card. My Credit Union said, no, the issue was with State Farm. Back and forth I went over a couple of days. Meanwhile, I made several purchases at different retailers with my new card. These all were accepted at point-of-sale, and showed up as paid in my account. Finally we switched to have the premiums taken from my savings account. I can live with this, but it's not at all my preference. Overall, I'm happy with my experience at Katie's, and have no plans to go elsewhere, but this latest episode has left a bad taste in my mouth. Rolfe Lehman"

"Katie, and everyone on her team, are so helpful! They answer all of my questions and help me determine the best insurance coverage and the best financial path for my retirement. I always know they have my back and well be there to help me."

"Katie and her entire team have been absolutely exceptional. Katie is incredibly talented, kind, and genuinely people‑focused. She took the time to understand our recent life changes and offered thoughtful, knowledgeable recommendations that made us feel confident and cared for. Courtney, Kristen, Kayla, Jake, and Jason are all wonderful—each one makes customers feel valued, heard, and supported at every step. This group consistently goes above and beyond, and because of their dedication and warmth, they’ve earned customers for life."

"I have been working with Katie Riley as both an individual and as a small business owner for over a decade now and I cannot think of a way to improve on the experience. They have been scrupulously honest about advising me on what coverage is required and prudent, have worked hard to obtain as complete a coverage as possible at the best rates, have been transparent, timely, and reliable in their communications, and just plain easy to work with. I recommend them without reservations of any kind."

"Jason, Katie and the team are always very prompt responding to my requests. Coverage explanations are great and they are very quick to help me make changes (and provide recommendations) as my coverage needs change. I love working with them and you will too."

"In our household, I was the one who had taken over researching insurance quotes whenever we had larger than expected premium increases. Tasked my husband with this research and he found an exceptional company to work with, learned much about the process, and what would fit our needs and budget. We were able to have all our questions answered in a timely manner. Very thankful he reached out to Jason Riley with State Farm. Don't waste your time filling out on line quotes, much easier and faster process to speak with someone directly. Happy we made the switch for our home and auto coverages."

"Jason Riley was incredibly helpful in getting insurance for my rental property. He was friendly and prompt and answered all my questions. I spoke to and got quotes from several other agencies but Jason was hands down the best and happy I went with him."

"Katie and Jason are always a phone call away with any questions we have."

"Outstanding service-Jason and his team are always prompt and stay on top of all our needs. I moved from the Waukesha area to Green County a few years ago-Jason came out to our property to personally go over all our needs."

"I have been very happy dealing with Jason. He has always been very helpful."

"Jason and Katie Riley have taken great care of us for years and many more to come. Auto, home, umbrella, personal items, and life insurance, all with State Farm. Through multiple claims and overall knowledgeable support with first class customer service, we wouldn’t want to trust anyone else. If you are looking for great prices, the best coverage, and people who care… Katie, Jason, and team are the place you want to be. Thank you!"

"Everyone has been great at this office. We have mostly worked with Jake who has consistently answered all of our questions and responded very quickly to any changes or updates we have requested."

"Very helpful and quick to respond! I have been with Katie for years and have never been disappointed!"

"We moved our autos and homeowners insurance coverages to Katie Riley, agent for State Farm insurance, seven years ago. We have had great coverage to go along with their great service since. Highly recommend giving them a chance to show you what they offer."

"I have enjoyed working with Katie and her staff over the years. Most recently I have worked with Jake and he has been very helpful and responds very quickly Great agency!"

"Very helpful in all your insurance needs. We have home, auto and life. Highly recommended. They always pick up the phone!!!!"

"Wonderful team, very responsive, super knowledgeable!"

"We have been with Katie and the State Farm office for over 15 years. During that time we have had several changes in our residence and multiple vehicles. We have been very impressed with their responsiveness and helpfulness. They have taken the time to research each of our specific questions to get us the best rate and coverage to meet our insurance needs. Thanks for your exceptional service!"

"They were so helpful, kind, and patient throughout the process. As someone just starting out, they made it amazing."

"We have had all of our insurance with Katie Riley for many years and have never been disappointed. They are very quick to respond and have never failed to help us. Their customer service is reliably excellent!"

"After a year of working with Katie and Jason, I have been incredibly impressed with their responsiveness and helpfulness. The coverage options are flexible and cost is very fair. Its great to have a local contact for insurance!"

"Just switched mom from her current provider, the savings was 1200.00 a year. Love Katie, Jason, and Jake. Always a pleasure talking with them and they give you plenty of answers before you even ask the questions. Jason was wonderful with mom and she like he took his time with her. Always a pleasure. Im glad I found them and now mom is under their care as well."

"Jason was super helpful and offered realistic advice for the policy that is best suited for me and my vehicle! Highly recommend! :)"