State Farm® Insurance Agent Katie Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jake Jenkins
September 2, 2026
"Katie has been fantastic to work with and has helped us build a plan for our family that aligns really well with our personal goals."
"Thank you for the 5-star review of Katie Riley’s team - we really appreciate your kind words! "
Bernie Geoghegan
September 2, 2026
"I reached out to Kristen today to assist me and she did a great job. I am so appreciative of the quick response and putting my mind at ease.
Thank you Katie and Kristen."
"Bernie, it means a lot to know Kristen was able to jump in and help you quickly! We love hearing when our team can make things easy and take care of what you need without the extra wait. Thanks for taking the time to share your experience and recognize Kristen!"
Tony Torres
August 29, 2026
"Today we had a wonderful experience sorting out a renters policy and an auto policy. A recent scammer fraudulently high jacked a checking account resulting in a bank account closure and subsequent startup of a new account for all auto payments for many vendors. The State Farm office handled our interface with them with expertise and professionalism. I would highly recommend their services and insurance coverage."
"Thank you, Tony, for sharing your experience with us! I'm glad our team could assist you with your renters and auto policies, especially during such a challenging situation with your bank account. Your recommendation means a lot, and we're here to help with any of your future insurance needs."
Cindy Salbego
August 28, 2026
"The agency was quick to respond and sent everything needed to the gap insurance company.
Thank you to Kristen for all her help, really appreciate your hard work!"
"Cindy, we’re always happy to make something as simple as a quick insurance question even easier! It’s wonderful to know Kristen was able to take care of your gap insurance needs promptly and efficiently. Thanks for sharing your experience, and you can always count on our team if you need anything down the road!"
Erika Chapa
August 21, 2026
"Great customer service !!!"
"Thanks for the five stars, Erika! It’s always nice to know we’re doing things right."
Kiyem Obuseh
August 18, 2026
"Very fast delivery, thanks so much!"
"Kiyem, it’s always nice to hear that our quick service hit the mark! Thanks for letting us know. We’ll be here whenever you need a hand with anything insurance-related."
Oscar B
August 12, 2026
"Whenever I need to make a change or have a question about my policy, I get a fast answer and a quick solution every single time. Great team! Extremely Responsive!"
"Thanks for taking a moment to share your thoughts, Oscar! We're delighted to hear that our team has been able to provide you with quick answers and solutions for your policy needs. If you ever have more questions or need assistance with your insurance, don't hesitate to reach out."
Chouader Yang
August 12, 2026
"Best customer service."
"Thank you so much for your feedback, Chouader! We're absolutely thrilled to hear that you found our customer service to be the best. Your satisfaction really means the world to us!"
Mollie Stetzer
August 11, 2026
"Everyone in the office is so helpful! We have had and excellent experience for the 15+ years we have been with them."
"Mollie, your loyalty over the past 15+ years means so much to our entire team! It’s wonderful to know you’ve continued to feel supported and well taken care of. Thank you for trusting us for all these years and for taking the time to share such kind words!"
Nattika Wattanasuttiwong
August 10, 2026
"Katie and her team are top-notch. I have been their customer for several years and have all of my assets insured with them. They are always very responsive and impressively thorough. With the hailstorm and unfortunate events happening recently, they are sympathetic, courteous and very helpful. Highly recommend them."
"What a meaningful review to receive, Nattika! Thank you for sticking with us over the years and for recognizing our team’s efforts. Being able to help when unexpected situations arise, like the recent hailstorm, is exactly why we’re here. We’re grateful for your recommendation and look forward to continuing to be there whenever you need us!"
Emma Schuster
August 7, 2026
"I’ve worked with Katie, Jason and team for over a decade and have been super happy with my experience. Always quick response times and very informative."
"Ten-plus years—wow, Emma! We truly appreciate you sticking with us all these years. Knowing our team has consistently been there with quick answers and helpful service makes your kind words even more meaningful. Thanks for being part of our agency family!"
Diana Lepak
August 7, 2026
"Jake reached out while I was researching new quotes, and I’m so glad he did! He was incredibly patient, considerate of my time, and took the time to discuss everything with me in detail. He has been an absolute dream to work with ever since. Jake is always responsive and quick to help whenever I have a question or concern. I highly recommend him!"
"We appreciate being a resource for your insurance questions, Diana! It's wonderful to hear that Jake has been so helpful and attentive during your search for new insurance quotes. We're thrilled to have him on our team, and we're here to assist with any of your insurance needs. If you have more questions or need further assistance, please don't hesitate to reach out."
Robert Fromberg
August 6, 2026
"The agency listened carefully to my situation and guided me to an excellent solution. Thank you!"
"This is the experience we strive for, Robert! We're glad to hear that our team was able to listen to your needs and guide you to a great solution. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out."
Meutia Juni
July 31, 2026
"Kristen was very helpful, responsive, and patient throughout the process. She took the time to explain my coverage options and answer all of my questions. I really appreciated her professionalism and excellent customer service. Thank you!"
"We're delighted to hear that Kristen was helpful and responsive in explaining your coverage options and addressing your questions. Our team is committed to providing excellent customer service, and we're grateful for your trust in our agency. If you ever have more questions or need assistance with your insurance needs, feel free to reach out. Thank you for your feedback, Meutia! "
Melanie Lafferty
July 22, 2026
"Prompt service. Understanding of needs. Patience"
"Quick, thoughtful service is what we strive for every day, Melanie. We’re grateful to know our team was able to make a positive impression by being responsive and attentive to your needs. Thank you for choosing our agency!"
Raffi Mesdjian
July 18, 2026
"Spoke with Jason regarding my dad's accident. He was responsive, courteous, and quickly provided instructions on how to move forward with the claim process.
Thank you for being there when we need you!"
"Raffi, I'm glad to hear that Jason was responsive and courteous in assisting with your dad's accident and guiding you through the claim process. Our team is always here to support you with your insurance needs."
Christina Schriever
July 14, 2026
"Katie Riley and State Farm make life much easier. They are wealth acknowledge and provide Great leadership and direction. I would highly recommend this office."
"It's wonderful to know your experience was such a positive one, Christina. Having a team that makes insurance easier to understand is something we work hard at, and we're glad we could be part of that. Thank you for your support!"
Kyle Donovan
July 10, 2026
"Jake Glassburn allwas helps me out when I need it"
"Knowing Jake Glassburn has been able to provide dependable support means a lot to our team. Thank you for taking the time to leave a review, Kyle! We're always here whenever you need help with your insurance."
Michelle Alstad
July 10, 2026
"I spoke with Jason in the fall 2025 for a full review of our policies that were elsewhere. At the time, and after running multiple quotes, he thanked me for the opportunity but advised it didn't make sense to move at the time. However, the following year, we reengaged Jason and opted to move our entire relationship to their team. I was very happy with the efficiency and professionalism I experienced with Jason and would highly recommend him."
"Jason will be happy to hear your kind words, Michelle! Thank you for trusting our agency with your policies and taking the time to share your experience. We're glad his professionalism helped make your transition a smooth one, and we're always here to help with your insurance needs."
Kyle Martin
July 9, 2026
"Great attention to detail, truly a fiduciary perspective, fantastic staff"
"Our team is dedicated to providing excellent service, and your words mean a lot to us. We're glad to hear that our attention to detail and fiduciary perspective stood out to you. Thanks so much, Kyle!"
Bradey Hicken
July 6, 2026
"Needed to change over from Georgia to Wisconsin insurance and Jason Riley was amazing. He was extremely helpful and efficient."
"Thank you, Bradey, for your feedback! We're glad Jason Riley could assist you efficiently with your insurance transition from Georgia to Wisconsin. We appreciate your support and look forward to serving you in the future."
John Ganahl
June 30, 2026
"We moved to State Farm 2-3 years ago when another company's rates skyrocketed. I must admit, that with the one year renewal for State Farm, this came with a hefty increase in rate. That said, the customer service is very good though (knock on wood) we don't often use them, which is good. I have nothing but good things to say about their customer service. I'm just sick of the rates of insurance, no matter what company you're with."
James Huang
June 25, 2026
"We needed to initiate coverage in WI, so we called Katie Riley's office because of the positive reviews. Jake answered the phone and we had coverage and were all set in less than 10 minutes. He quoted rates that were hundreds less than my online quote from USAA (another great company). I'm most grateful that this process was so painless because - when we moved to another state in the past - a different State Farm agent treated us like our 30 years with State Farm didn't matter. They needed to manually enter our cars, VINs, DL, years we've been driving, mileage, address, etc even though it was all available in State Farm systems already. Our experience with Jake at Katie Riley's office was completely different. He easily accessed all our information online (with our consent), provided a very reasonable quote, took a credit card number, and we were done. We couldn't ask for a more efficient, customer-focused experience. Thank you!"
"Thank you, James, for sharing your experience with us. Hearing that you had a great experience makes our day! We appreciate your trust and look forward to continuing to serve you!
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Carl Vogt
June 24, 2026
"Great customer service very knowledgeable"
"Thank you, Carl, for your kind words! We're glad to hear that you found our customer service knowledgeable. If you have any more questions or need assistance, feel free to reach out."
Faith Full
June 24, 2026
"I leave my 5-star review for my agent at State Farm. She's always has great staff ready to help me at a moment's notice."
"Faith, thank you so much for the 5-star review! We're happy to hear you've been able to count on our team whenever you need assistance. We truly appreciate your support."