Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L H

L H

April 6, 2026

5  out of  5
rating by L H
"Got me a document I needed for my lender in minutes. Very helpful"
We responded:
"Thank you, L H, for your feedback! I'm glad we could quickly get you the document you needed for your lender. If you need anything else, feel free to reach out."
Profile photo of Jesse

Jesse

April 3, 2026

5  out of  5
rating by Jesse
"Great team to work with and always fast and friendly. Thank you."
We responded:
"Thank you, Jesse, for your kind words about our team. We're glad to hear that you find our service fast and friendly. Your feedback means a lot to us. "
Profile photo of DALE Radtke

DALE Radtke

April 2, 2026

5  out of  5
rating by DALE Radtke
"Quick response to questions and very professional."
We responded:
"Thank you, Dale, for your feedback. We're glad to hear that our quick responses and professionalism met your expectations. If you have any more questions, feel free to reach out anytime. "
Profile photo of Becky Craig

Becky Craig

March 26, 2026

5  out of  5
rating by Becky Craig
"Always quick to respond to our questions and work with us to adjust coverage as needed and help us find the best fits for our needs. We are pleased with the service at Katie Riley!"
We responded:
"Thank you, Becky, for your thoughtful review! We're glad to hear that our team has been able to quickly address your questions and adjust your coverage to suit your needs. Your support means a lot to us."
Profile photo of Admo Bandy

Admo Bandy

March 24, 2026

5  out of  5
rating by Admo Bandy
"A+ team, always happy to help, and super responsive!!! Been with Katie for over a decade."
We responded:
"Thank you, Admo, for your kind words and for being with us for over a decade! We're glad to hear that our team has been helpful and responsive. Your support means a lot to us. "
Profile photo of Timothy Brumm

Timothy Brumm

March 24, 2026

5  out of  5
rating by Timothy Brumm
"Very helpful staff who answers all our questions and determines the best deal while keeping our coverage sufficient. We are very pleased."
We responded:
"Thank you, Timothy, for your kind words about our staff. We're glad to hear that we could assist you in finding the best deal while ensuring your coverage needs are met. Your support means a lot to us."
Profile photo of Matthew Christian

Matthew Christian

March 23, 2026

5  out of  5
rating by Matthew Christian
"Jason and Katie did a great job getting us set up for condo insurance. A+!"
We responded:
"Thank you, Matthew, for the great feedback! We're glad we could assist you with your condo insurance setup. If you need anything else, feel free to reach out."
Profile photo of Kristin McDaniel

Kristin McDaniel

March 20, 2026

5  out of  5
rating by Kristin McDaniel
"I have worked with Katie for almost 20 years and she and her team are phenomenal! Excellent client service - they really go above and beyond to ensure an exceptional client experience."
We responded:
"Thank you, Kristin, for your kind words and for being with us for almost 20 years! We're grateful for your trust and are committed to continuing to provide excellent service. Your feedback means a lot to us."
Profile photo of Thomas Browne

Thomas Browne

March 18, 2026

5  out of  5
rating by Thomas Browne
"Katie has been very helpful in navigating our policies and giving ideas on future planning. She has shown to be a trusted source."
We responded:
"Thank you, Thomas, for your feedback. It's great to hear that we have been helpful with your policies and future planning. We appreciate your trust in us."
Profile photo of Christine & Brian Frye

Christine & Brian Frye

March 12, 2026

5  out of  5
rating by Christine & Brian Frye
"I moved in from out of state and, even before I arrived, everyone in the office has been very helpful and pleasant to work with. Jake has been especially helpful and going above and beyond, for example, by setting reminders for himself to contact me to help me stay on schedule with the different aspects of setting up the various policies. I highly recommend working with this office!"
We responded:
"Thank you, Christine & Brian, for sharing your experience! We're glad to hear that Jake and the team have been helpful in getting your policies set up smoothly. Your recommendation means a lot to us. "
Profile photo of Drew Johnson

Drew Johnson

March 12, 2026

5  out of  5
rating by Drew Johnson
"Very friendly and helpful team!"
We responded:
"Thank you, Drew, for your feedback! We're glad to hear that our team was friendly and helpful. Your support means a lot to us."
Profile photo of Krista Carpenter

Krista Carpenter

March 10, 2026

5  out of  5
rating by Krista Carpenter
"Such a great team! They are always so nice and make me feel like they care while making sure I have the appropriate coverage for the best price. Thank you so much!"
We responded:
"Thank you, Krista, for your kind words! We're glad to hear that our team has been helpful and attentive in finding the right coverage for you. Your support means a lot to us. "
Profile photo of Bob Honig

Bob Honig

March 6, 2026

5  out of  5
rating by Bob Honig
"Great customer service! Answered all questions clearly and got us the info we needed quickly."
We responded:
"Thank you, Bob, for your feedback! We're glad to hear that our team was able to provide clear answers and quick information. Your support means a lot to us."
Profile photo of Madeline Ryals

Madeline Ryals

March 5, 2026

5  out of  5
rating by Madeline Ryals
"This office has been incredibly personable. They really listen during conversations and find things we may have missed in my coverage as my life changes. Things I would have really regretted. So thank you for all the care to making our coverages right for us!"
We responded:
"Thank you, Madeline, for sharing your experience with us. We're glad to hear that our team has been attentive and helped ensure your coverage fits your changing needs. Your trust in us means a lot. "
Profile photo of Ryan Miller

Ryan Miller

March 3, 2026

5  out of  5
rating by Ryan Miller
"I’ve worked with Katie for ~5 years and have benefitted greatly. She and her team are easy to work with, quick to respond, and very supportive. Katie is excellent at guiding conversations - honoring our needs/goals while advising when appropriate. It’s clear she cares beyond the requirements of the role and embodies a high degree of integrity."
We responded:
"Thank you, Ryan, for sharing your experience with us over the past five years. We're grateful for your trust and appreciate your kind words about our team's responsiveness and support. It's rewarding to know that our guidance and integrity have made a positive impact on your insurance needs. "
Profile photo of Al Logiodice

Al Logiodice

March 2, 2026

5  out of  5
rating by Al Logiodice
"I've been a State Farm policyholder for over 40 years, with a variety of home, auto, liability, and other policies. I've had nothing but excellent, efficient, and fairly-priced service throughout that time. I've been working with Katie Riley's agency and Jason for the past 4 years and they've been terrific to work with - excellent, efficient, and fairly-priced service. Highly recommended."
We responded:
"Thank you, Al, for your long-standing trust and for sharing your experience with us. We're glad to hear that Jason and our team have been able to provide you with excellent and efficient service. Your recommendation means a lot to us. "
Profile photo of Alan Miller

Alan Miller

February 25, 2026

5  out of  5
rating by Alan Miller
"I have been a customer for 23 years and Katy has been there and helpful through all of life's challenges. She and office personnel are friendly, efficient and very helpful!"
We responded:
"Thank you, Alan, for your loyalty over the past 23 years and for sharing your experience. We're glad to hear that Katy and the team have been supportive and helpful through life's challenges. Your feedback means a lot to us. "
Profile photo of Rolfe Lehman

Rolfe Lehman

February 25, 2026

4  out of  5
rating by Rolfe Lehman
"I've had State Farm insurance through Katie's office for over 15 years. I filed a claim for hail damage on my car years ago, and my wife filed a claim for her car which was totaled by a hit and run driver just recently. On both occasions, this office was quick to make things right for us. We were pleased with the results both financially and service wise, and felt that they were on our side, which was reassuring. I've had my premiums charged to my Mastercard since I began coverage with State Farm. Just recently however, after my Credit Union issued a renewed card with updated expiration date, I got notice that State Farm couldn't process my monthly premium. I called the office to give them the new info and it went downhill from there. The payment still didn't go through. Their system indicated there was an issue with my card. My Credit Union said, no, the issue was with State Farm. Back and forth I went over a couple of days. Meanwhile, I made several purchases at different retailers with my new card. These all were accepted at point-of-sale, and showed up as paid in my account. Finally we switched to have the premiums taken from my savings account. I can live with this, but it's not at all my preference. Overall, I'm happy with my experience at Katie's, and have no plans to go elsewhere, but this latest episode has left a bad taste in my mouth. Rolfe Lehman"
We responded:
"Thank you, Rolfe, for sharing your experience with us. I'm glad to hear that our office has been able to support you effectively during your claims. I apologize for the inconvenience with the payment processing and appreciate your patience as we worked through the issue. "
Profile photo of B stamm

B stamm

February 24, 2026

5  out of  5
rating by B stamm
"Jason has been great to work with. Timely and knowledgeable. Great office, glad I chose then."
We responded:
"Thank you for sharing your great experience! We are committed to maintaining this level of excellence and are thrilled to know we've earned your five-star approval. "
Profile photo of Christine Savides

Christine Savides

February 20, 2026

5  out of  5
rating by Christine Savides
"Katie, and everyone on her team, are so helpful! They answer all of my questions and help me determine the best insurance coverage and the best financial path for my retirement. I always know they have my back and well be there to help me."
We responded:
"Thank you, Christine, for your kind words! We're glad to hear that our team has been able to assist you with your insurance and retirement planning. We're here whenever you need us. "
Profile photo of Jordan Langer

Jordan Langer

February 18, 2026

5  out of  5
rating by Jordan Langer
"Katie and her entire team have been absolutely exceptional. Katie is incredibly talented, kind, and genuinely people‑focused. She took the time to understand our recent life changes and offered thoughtful, knowledgeable recommendations that made us feel confident and cared for. Courtney, Kristen, Kayla, Jake, and Jason are all wonderful—each one makes customers feel valued, heard, and supported at every step. This group consistently goes above and beyond, and because of their dedication and warmth, they’ve earned customers for life."
We responded:
"Thank you, Jordan, for your generous feedback. We're delighted to hear that our team made you feel confident and supported with their thoughtful recommendations. Your recognition of their dedication and warmth means a lot to us. "
Profile photo of jim stanger

jim stanger

February 16, 2026

5  out of  5
rating by jim stanger
"I have been working with Katie Riley as both an individual and as a small business owner for over a decade now and I cannot think of a way to improve on the experience. They have been scrupulously honest about advising me on what coverage is required and prudent, have worked hard to obtain as complete a coverage as possible at the best rates, have been transparent, timely, and reliable in their communications, and just plain easy to work with. I recommend them without reservations of any kind."
We responded:
"Thank you, Jim, for your thoughtful review and for trusting us with your insurance needs for over a decade. We're grateful for your kind words about our honesty, transparency, and dedication to finding the best coverage for you. Your recommendation means a lot to us. "
Profile photo of Alexander Alimi

Alexander Alimi

February 13, 2026

5  out of  5
rating by Alexander Alimi
"Jason, Katie and the team are always very prompt responding to my requests. Coverage explanations are great and they are very quick to help me make changes (and provide recommendations) as my coverage needs change. I love working with them and you will too."
We responded:
"Thank you, Alexander, for your kind words about our team's responsiveness and coverage explanations. We're glad to hear that you find our recommendations helpful as your needs evolve. It's great to have you with us! "
Profile photo of Bonnie Kees

Bonnie Kees

February 13, 2026

5  out of  5
rating by Bonnie Kees
"In our household, I was the one who had taken over researching insurance quotes whenever we had larger than expected premium increases. Tasked my husband with this research and he found an exceptional company to work with, learned much about the process, and what would fit our needs and budget. We were able to have all our questions answered in a timely manner. Very thankful he reached out to Jason Riley with State Farm. Don't waste your time filling out on line quotes, much easier and faster process to speak with someone directly. Happy we made the switch for our home and auto coverages."
We responded:
"Thank you, Bonnie, for sharing your experience with us. It's great to hear that Jason was able to assist your husband in finding the right coverage for your home and auto needs. We appreciate your trust in us and are glad you found the process straightforward and efficient. "
Profile photo of David Goldberg

David Goldberg

February 12, 2026

5  out of  5
rating by David Goldberg
"Jason Riley was incredibly helpful in getting insurance for my rental property. He was friendly and prompt and answered all my questions. I spoke to and got quotes from several other agencies but Jason was hands down the best and happy I went with him."
We responded:
"Thank you, David, for sharing your experience with Jason. It's great to hear that he was able to assist you with your rental property insurance and provide the support you needed. We appreciate your feedback and your choice to work with us. "