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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine & Brian Frye

March 12, 2026

5  out of  5
rating by Christine & Brian Frye
"I moved in from out of state and, even before I arrived, everyone in the office has been very helpful and pleasant to work with. Jake has been especially helpful and going above and beyond, for example, by setting reminders for himself to contact me to help me stay on schedule with the different aspects of setting up the various policies. I highly recommend working with this office!"
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Drew Johnson

March 12, 2026

5  out of  5
rating by Drew Johnson
"Very friendly and helpful team!"
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Krista Carpenter

March 10, 2026

5  out of  5
rating by Krista Carpenter
"Such a great team! They are always so nice and make me feel like they care while making sure I have the appropriate coverage for the best price. Thank you so much!"
We responded:
"Thank you, Krista, for your kind words! We're glad to hear that our team has been helpful and attentive in finding the right coverage for you. Your support means a lot to us. "
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Bob Honig

March 6, 2026

5  out of  5
rating by Bob Honig
"Great customer service! Answered all questions clearly and got us the info we needed quickly."
We responded:
"Thank you, Bob, for your feedback! We're glad to hear that our team was able to provide clear answers and quick information. Your support means a lot to us."
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Ryan Miller

March 3, 2026

5  out of  5
rating by Ryan Miller
"I’ve worked with Katie for ~5 years and have benefitted greatly. She and her team are easy to work with, quick to respond, and very supportive. Katie is excellent at guiding conversations - honoring our needs/goals while advising when appropriate. It’s clear she cares beyond the requirements of the role and embodies a high degree of integrity."
We responded:
"Thank you, Ryan, for sharing your experience with us over the past five years. We're grateful for your trust and appreciate your kind words about our team's responsiveness and support. It's rewarding to know that our guidance and integrity have made a positive impact on your insurance needs. "
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Al Logiodice

March 2, 2026

5  out of  5
rating by Al Logiodice
"I've been a State Farm policyholder for over 40 years, with a variety of home, auto, liability, and other policies. I've had nothing but excellent, efficient, and fairly-priced service throughout that time. I've been working with Katie Riley's agency and Jason for the past 4 years and they've been terrific to work with - excellent, efficient, and fairly-priced service. Highly recommended."
We responded:
"Thank you, Al, for your long-standing trust and for sharing your experience with us. We're glad to hear that Jason and our team have been able to provide you with excellent and efficient service. Your recommendation means a lot to us. "
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Alan Miller

February 25, 2026

5  out of  5
rating by Alan Miller
"I have been a customer for 23 years and Katy has been there and helpful through all of life's challenges. She and office personnel are friendly, efficient and very helpful!"
We responded:
"Thank you, Alan, for your loyalty over the past 23 years and for sharing your experience. We're glad to hear that Katy and the team have been supportive and helpful through life's challenges. Your feedback means a lot to us. "
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Rolfe Lehman

February 25, 2026

4  out of  5
rating by Rolfe Lehman
"I've had State Farm insurance through Katie's office for over 15 years. I filed a claim for hail damage on my car years ago, and my wife filed a claim for her car which was totaled by a hit and run driver just recently. On both occasions, this office was quick to make things right for us. We were pleased with the results both financially and service wise, and felt that they were on our side, which was reassuring. I've had my premiums charged to my Mastercard since I began coverage with State Farm. Just recently however, after my Credit Union issued a renewed card with updated expiration date, I got notice that State Farm couldn't process my monthly premium. I called the office to give them the new info and it went downhill from there. The payment still didn't go through. Their system indicated there was an issue with my card. My Credit Union said, no, the issue was with State Farm. Back and forth I went over a couple of days. Meanwhile, I made several purchases at different retailers with my new card. These all were accepted at point-of-sale, and showed up as paid in my account. Finally we switched to have the premiums taken from my savings account. I can live with this, but it's not at all my preference. Overall, I'm happy with my experience at Katie's, and have no plans to go elsewhere, but this latest episode has left a bad taste in my mouth. Rolfe Lehman"
We responded:
"Thank you, Rolfe, for sharing your experience with us. I'm glad to hear that our office has been able to support you effectively during your claims. I apologize for the inconvenience with the payment processing and appreciate your patience as we worked through the issue. "
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B stamm

February 24, 2026

5  out of  5
rating by B stamm
"Jason has been great to work with. Timely and knowledgeable. Great office, glad I chose then."
We responded:
"Thank you for sharing your great experience! We are committed to maintaining this level of excellence and are thrilled to know we've earned your five-star approval. "
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Christine Savides

February 20, 2026

5  out of  5
rating by Christine Savides
"Katie, and everyone on her team, are so helpful! They answer all of my questions and help me determine the best insurance coverage and the best financial path for my retirement. I always know they have my back and well be there to help me."
We responded:
"Thank you, Christine, for your kind words! We're glad to hear that our team has been able to assist you with your insurance and retirement planning. We're here whenever you need us. "
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Jordan Langer

February 18, 2026

5  out of  5
rating by Jordan Langer
"Katie and her entire team have been absolutely exceptional. Katie is incredibly talented, kind, and genuinely people‑focused. She took the time to understand our recent life changes and offered thoughtful, knowledgeable recommendations that made us feel confident and cared for. Courtney, Kristen, Kayla, Jake, and Jason are all wonderful—each one makes customers feel valued, heard, and supported at every step. This group consistently goes above and beyond, and because of their dedication and warmth, they’ve earned customers for life."
We responded:
"Thank you, Jordan, for your generous feedback. We're delighted to hear that our team made you feel confident and supported with their thoughtful recommendations. Your recognition of their dedication and warmth means a lot to us. "
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jim stanger

February 16, 2026

5  out of  5
rating by jim stanger
"I have been working with Katie Riley as both an individual and as a small business owner for over a decade now and I cannot think of a way to improve on the experience. They have been scrupulously honest about advising me on what coverage is required and prudent, have worked hard to obtain as complete a coverage as possible at the best rates, have been transparent, timely, and reliable in their communications, and just plain easy to work with. I recommend them without reservations of any kind."
We responded:
"Thank you, Jim, for your thoughtful review and for trusting us with your insurance needs for over a decade. We're grateful for your kind words about our honesty, transparency, and dedication to finding the best coverage for you. Your recommendation means a lot to us. "
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Alexander Alimi

February 13, 2026

5  out of  5
rating by Alexander Alimi
"Jason, Katie and the team are always very prompt responding to my requests. Coverage explanations are great and they are very quick to help me make changes (and provide recommendations) as my coverage needs change. I love working with them and you will too."
We responded:
"Thank you, Alexander, for your kind words about our team's responsiveness and coverage explanations. We're glad to hear that you find our recommendations helpful as your needs evolve. It's great to have you with us! "
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David Goldberg

February 12, 2026

5  out of  5
rating by David Goldberg
"Jason Riley was incredibly helpful in getting insurance for my rental property. He was friendly and prompt and answered all my questions. I spoke to and got quotes from several other agencies but Jason was hands down the best and happy I went with him."
We responded:
"Thank you, David, for sharing your experience with Jason. It's great to hear that he was able to assist you with your rental property insurance and provide the support you needed. We appreciate your feedback and your choice to work with us. "
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Jerod Bennett

February 10, 2026

5  out of  5
rating by Jerod Bennett
"Katie and Jason are always a phone call away with any questions we have."
We responded:
"Thank you, Jerod, for highlighting the accessibility and support you received. We're glad to be just a phone call away for any questions you have. Your feedback means a lot to us."
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Brian Wolenec

February 9, 2026

5  out of  5
rating by Brian Wolenec
"Always very responsive and knowledgeable concerning our insurance needs."
We responded:
"Thank you, Brian, for your feedback! We're glad to hear that our responsiveness and knowledge meet your insurance needs. Your support means a lot to us. "
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Patrick Philipps

February 4, 2026

5  out of  5
rating by Patrick Philipps
"We have been with State Farm for over 25 years. We have had 3 agents in that time frame due to retirement, and us moving to a different state. Katie and her office have been helpful and responsive to inquiries and claims. If you want a professional and responsive agent, then stop right here, this is where you need to be. Thank you Katie and Team!"
We responded:
"Thank you, Patrick, for your loyalty to State Farm over the years and for sharing your experience. We're glad to hear that our team has been helpful and responsive to your needs. Your recommendation means a lot to us. "
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Liz Kern

February 3, 2026

5  out of  5
rating by Liz Kern
"Katie and team are great. Always very responsive and helpful!"
We responded:
"Insurance might not always be exciting, but we’re glad we could make it a great experience for you! Thanks for trusting us!"
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Michael Alise

January 30, 2026

5  out of  5
rating by Michael Alise
"Jason and Katie Riley have taken great care of us for years and many more to come. Auto, home, umbrella, personal items, and life insurance, all with State Farm. Through multiple claims and overall knowledgeable support with first class customer service, we wouldn’t want to trust anyone else. If you are looking for great prices, the best coverage, and people who care… Katie, Jason, and team are the place you want to be. Thank you!"
We responded:
"Thank you, Michael, for your kind words and for trusting us with your insurance needs over the years. We're grateful to have been able to support you through multiple claims and provide the knowledgeable service you deserve. Your recommendation means a lot to us. "
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Jill Izydor

January 30, 2026

5  out of  5
rating by Jill Izydor
"Everyone has been great at this office. We have mostly worked with Jake who has consistently answered all of our questions and responded very quickly to any changes or updates we have requested."
We responded:
"Thank you, Jill, for your kind words! We're glad to hear that Jake and the team have been able to assist you promptly and effectively. Your feedback means a lot to us. "
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Carter Stahl

January 29, 2026

5  out of  5
rating by Carter Stahl
"Very helpful and quick to respond! I have been with Katie for years and have never been disappointed!"
We responded:
"Thank you, Carter, for your kind words and for being a loyal customer over the years. We're glad to hear that our team's responsiveness and assistance have met your expectations. Your support means a lot to us. "
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Ronald Kreul

January 29, 2026

5  out of  5
rating by Ronald Kreul
"We moved our autos and homeowners insurance coverages to Katie Riley, agent for State Farm insurance, seven years ago. We have had great coverage to go along with their great service since. Highly recommend giving them a chance to show you what they offer."
We responded:
"Thank you, Ronald, for sharing your experience with us over the past seven years. We're glad to hear that our coverage and service have met your expectations. Your recommendation means a lot to us. "
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DuWayne Brockman

January 29, 2026

5  out of  5
rating by DuWayne Brockman
"I have enjoyed working with Katie and her staff over the years. Most recently I have worked with Jake and he has been very helpful and responds very quickly Great agency!"
We responded:
"Thank you, DuWayne, for your kind words and for being a valued client over the years. It's great to hear that Jake has been helpful and responsive to your needs. We look forward to continuing to serve you!"
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Clay Carlson

January 28, 2026

5  out of  5
rating by Clay Carlson
"Very helpful in all your insurance needs. We have home, auto and life. Highly recommended. They always pick up the phone!!!!"
We responded:
"Thank you, Clay, for your kind words and for recommending us! We're glad to hear that our team has been helpful with your home, auto, and life insurance needs. Always here to answer your calls and assist you anytime. "
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B Firchau

January 28, 2026

5  out of  5
rating by B Firchau
"Wonderful team, very responsive, super knowledgeable!"
We responded:
"Thank you for your kind words! We're glad to hear that our team's responsiveness and knowledge met your expectations. Your feedback is greatly appreciated. "