State Farm® Insurance Agent Katie Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
j b24
June 4, 2026
"Been with Katie 4 years - absolutely fantastic. They do a thorough review of your needs and show all your options, never selling what you don't need. Met with Kayla first time and in a short while all my questions were answered with a forward plan. Highly recommend."
"Thank you for your kind words and for being with us for 4 years. We're glad to hear that Kayla was able to address your questions and help create a forward plan. Your recommendation means a lot to us!"
Danielle Carvajal
June 1, 2026
"Super nice staff! They always respond quickly and have answers to my questions. Totally recommend."
"Thank you, Danielle, for your kind words! We're glad to hear that our team is responsive and helpful with your questions. Your recommendation means a lot to us!"
Julie Schroeder
June 1, 2026
"Great response time and very thorough with information, so glad we switched our insurance to State Farm and Katie Riley and her team!"
"Thank you, Julie, for your kind words! We're glad to hear that our response time and thoroughness met your expectations. Welcome to the State Farm family!"
Summer Mesler
May 22, 2026
"Great place to work with! Everyone I talked to was friendly, quick, and explained everything I needed to know. Highly recommend, especially if you're new to the whole insurance thing!"
"Thank you, Summer, for your kind words! We're glad to hear that our team was friendly and quick in assisting you. We appreciate your recommendation and are here to help with any insurance questions you might have."
Amy Kalua
May 21, 2026
"Katie and her team are amazing to work with. They are always friendly, helpful, and make the entire experience a positive one."
"Thank you, Amy, for your kind words. We're glad to hear that you find our team friendly and helpful. It's great to know that your experience with us has been positive."
harry drea
May 20, 2026
"We have been with Katie for many years always with great servixce. The office has always been responsive immediately on any information requested or information requested. State Farms rates are totally competitive and always suggesting where we could save a little. And I hear the office is a great place to work. Harry Drea policy owner."
"Thank you, Harry, for your long-term trust and for sharing your experience with our office. We're glad to hear that our team has been responsive and helpful in finding savings for you. Your feedback about our office environment is also appreciated. "
Mark Hatfield
May 18, 2026
"Friendly, responsive, and crystal clear with communication. Transferring my policy was a breeze. Keep up the good work."
"Thank you, Mark, for your kind words. We're glad to hear that the policy transfer process was smooth and that our communication met your expectations. We'll continue to provide the same level of service. "
Shawn Thomas
May 18, 2026
"I moved to Madison about a year ago and Katie and Jason have been great to work with. They helped me set up my home insurance as well as review the options for insuring my other property (e.g. automobiles, etc) to maximize bundling discounts. They have been responsive when I have had questions and have been easy to work with. Thanks again!"
"Thank you, Shawn, for sharing your experience! It's great to hear that Katie and Jason have been helpful with setting up your home insurance and exploring bundling options. We're always here to assist with any questions you have. "
Kathy Foltz
May 18, 2026
"Thanks to State Farm for responding quickly when I need a copy of my insurance card. Great work!!"
"Thank you, Kathy, for your kind words! We're glad to hear that our quick response met your needs. Your support means a lot to us. "
Corry Hildebrandt
May 16, 2026
"Awesome and on top of it! Love working with you and thanks for getting stuff done so quickly!"
"Thank you, Corry, for your awesome feedback! We're glad to hear that you love working with us and appreciate our quick service. Your support means a lot to our team. "
jeff vincent
May 14, 2026
"This agency is always willing to help with anything I need."
"Jeff, we truly appreciate you taking the time to share your thoughts. It’s wonderful to know our team has been helpful and responsive whenever you’ve needed assistance. Thank you for your continued trust and support."
Thomas Solheim
May 11, 2026
"The staff has been very helpful with my auto hail damage claim."
"Thomas, thank you for your feedback! We’re glad our team was able to help you through your auto hail damage claim. If you need anything else in the future, don’t hesitate to reach out."
Christian Winter
May 6, 2026
"Jason is super easy to work with."
"Thank you, Christian, for your feedback! We're glad to hear that Jason made the process easy for you. Your support means a lot to us. "
Lashay Scates
May 6, 2026
"I had an outstanding experience working with Katie Riley at State Farm during one of the most difficult times in my life. After the loss of my mom, navigating the insurance claim process felt overwhelming, but Katie made everything so much easier. She was incredibly compassionate, patient, and understanding from the very beginning. Katie took the time to explain each step clearly, answered all my questions, and made sure I felt supported throughout the entire process. Her professionalism and genuine care truly stood out. Because of her dedication and attention to detail, the claim was handled smoothly and efficiently, which gave me one less thing to worry about during such a hard time. I’m truly grateful for her help and would highly recommend Katie Riley to anyone looking for an insurance agent who not only knows her job well but also truly cares about her clients."
"Thank you, Lashay, for sharing your experience during such a challenging time. We're glad Katie was able to provide the support and care you needed while handling your claim efficiently. Your recommendation means a lot to us."
Ted Savides
May 5, 2026
"Katie and her team are always top-notch professionals: Knowledgeable, timely in their responses to customers, and--above all--customer focused in everything they do. I can't praise them enough, and definitely view them as partners in helping us maintain our financial health."
"Thank you, Ted, for your generous feedback. We're grateful for your trust and are committed to supporting your financial health with our customer-focused approach. Your partnership means a lot to us."
Jyoti Bock
May 4, 2026
"Katie is super knowledgeable, professional, kind, and straight-to-the-point. Appreciate her being in our corner and love that she does yearly check-ins with us to make sure we are getting the best out of our plan."
"Thank you, Jyoti, for your thoughtful review. It's great to hear that Katie's knowledge and yearly check-ins are valuable to you. We're grateful to have you with us. "
Cynthia Str
April 27, 2026
"Always ready to help, whether it be making a claim, adjusting a policy, or simply answering a question. I typically work with Jake, but everyone is friendly and extremely helpful. Glad we made the switch to State Farm, and specifically the Katie Riley agency"
"Thank you, Cynthia, for your kind words! We're glad to hear that Jake and the team have been helpful with your insurance needs. We appreciate you choosing the Katie Riley agency for your coverage."
Phil De Villers
April 22, 2026
"Been with The Farm pretty much forever - two autos, two boats, homeowners, jewelry... had a few car accidents over the years and they have out kicked their coverage - prompt getting them fixed right and hassle free claims process. Always responsive in the office and advocating for their policy holders. They've done right by me and will be a policy holder forever."
"Thank you, Phil, for your long-standing trust and for sharing your experience with us. It's great to hear that our team has been responsive and helpful in managing your claims and policies. We look forward to continuing to serve you for many more years. "
Luke Morris
April 17, 2026
"After speaking with Katie and the team after a bit of a rocky start to a claim I can say this group goes above and beyond and really cares about you. I had a bit of a rough start after my car was damaged by hail and I needed to make a claim. After some confusion and a little frustration, Katie was able to sort everything out and make me feel confident about the process. They really will go above and beyond. Thank you!"
"Thank you Luke for talking with me today. We truly appreciate you as a customer! "
Lori Henthorne
April 16, 2026
"The ladies at State Farm were so helpful. Katie and Kristen went above and beyond. 6 stars and 3 thumbs up! Hooray for you!"
"Thank you, Lori, for your enthusiastic review! We're glad to hear that we were able to assist you so effectively. Your support means a lot to us."
Chuck Lovely
April 15, 2026
"Quick response to any issues we have had"
"Thank you, Chuck, for highlighting our quick response to your issues. We're glad to be of service and appreciate your feedback. Have a great day!"
Ashley King
April 10, 2026
"I have had to change a few of my policies these last few weeks and everything was done quickly and efficiently!"
"Thank you, Ashley, for sharing your experience! We're glad to hear that your policy changes were handled quickly and efficiently. If you need any further assistance, feel free to reach out anytime."
L H
April 6, 2026
"Got me a document I needed for my lender in minutes. Very helpful"
"Thank you, L H, for your feedback! I'm glad we could quickly get you the document you needed for your lender. If you need anything else, feel free to reach out."
Jesse
April 3, 2026
"Great team to work with and always fast and friendly. Thank you."
"Thank you, Jesse, for your kind words about our team. We're glad to hear that you find our service fast and friendly. Your feedback means a lot to us. "
DALE Radtke
April 2, 2026
"Quick response to questions and very professional."
"Thank you, Dale, for your feedback. We're glad to hear that our quick responses and professionalism met your expectations. If you have any more questions, feel free to reach out anytime. "